Frequently Asked Questions

OEM (Original Equipment Manufacturing) means we produce supplements under your brand. You provide the specifications — we handle formulation, production, quality testing, packaging, and labeling. The finished product arrives ready for your market, with your brand on the label.

MOQ varies by product. For standard formulations like collagen peptides, MOQ starts at 100 kg. For custom formulations, MOQ is typically 100–500 kg depending on complexity. Contact our sales team for a specific quote — we are flexible and happy to discuss your needs.

A typical timeline: 1–2 weeks for formula development and sample preparation, 3–5 weeks for production (after formula approval), and 1–2 weeks for shipping (depending on destination). Total lead time is approximately 6–8 weeks for a first order, and 3–4 weeks for repeat orders.

Our manufacturing facility is GMP-certified and holds HACCP and ISO 22000 certifications. We are also Halal-certified. Third-party lab testing (Eurofins, SGS, etc.) is available upon request for every batch.

Absolutely. Our in-house R&D team can develop custom formulations based on your target specifications — including specific ingredients, dosages, flavors, and functional additives. We will send you samples for approval before mass production begins.

Yes. We provide free samples of existing products within 3–5 business days. For custom formulations, we develop and ship lab samples within 1–2 weeks. You only pay for shipping.

We offer bulk packaging (20 kg bag-in-box), custom pouches (200g–1kg), jars, bottles, sachets, and stick packs. We also provide custom label design and printing services. Let us know your packaging requirements and we will source the right solution.

Quality is our top priority. Every raw material batch is tested before production. In-process QC checks are performed at every stage. Finished products undergo full specification testing — including microbial, heavy metal, and potency analysis. A Certificate of Analysis (COA) is provided with every shipment.

Yes, we ship to 50+ countries worldwide. We offer FOB, CIF, and DDP terms — you choose what works best for you. We handle all export documentation including Certificate of Origin, Health Certificate, and any destination-country-specific paperwork.

Yes. Our team can assist with label design and ensure compliance with FDA (US), EFSA (EU), TGA (Australia), and other regional regulations. We stay up-to-date with labeling requirements across major markets.